Shipping Protection

Our goal is to ensure that you receive your package from us, but we know that unforeseen incidents do occur. This is why we now offer Shipping Protection!

Shipping protection helps us protect you from uncontrollable factors during the shipping process such as lost, stolen or undelivered packages. 

Claims for all lost, stolen or undelivered packages must be reported to us via email at Support@Comfort-Concealment.com within 15 business days from when the tracking states “Delivered” or from the last time the tracking link updated. Original shipping charges are ineligible for a refund. 

For order totals under $75, please choose the $1.50 option. 

For order totals $75 or more, please choose the $3.00 option.

Things to Remember:

• All claims must be made within 15 business days of the tracking stated "Delivered."
• If you opt out of Shipping Protection, Comfort Concealment is not be liable to replace your package.
• If your address was entered wrong at checkout, Comfort Concealment is not liable to cover the protection.
• If the delivery carrier's GPS tracer deems the package was delivered correctly - Comfort Concealment is not liable to replace your package.

*Please note; orders that opt out of Shipping Protection do not qualify for compensation for any lost, stolen or undelivered packages.